Operations Manager - Hoburne Bashley

Location New Milton
Discipline: Operations
Salary: £45,000
Contact name: Brad Wyllie

Contact email: brad.wyllie@hoburne.com
Job ref: 012342
Published: 17 days ago

We would love you to join our team if you have the skills and attributes we are looking for as our Operations Manager.


The successful applicant will benefit from:


*        Competitive pay

*        Hoburne benefits platform

*        Hoburne Team Card which includes 50% off Food and Drink

*        Free membership at Hoburne Golf Parks

*        Discounts on holidays

*        Access to our leisure facilities on all our parks

*        Enhanced Parental leave * (T & C’s apply)

*        33 working days holiday (pro-rata for part-time)

*        Access to our Employee Assistance Programme (EAP)

Hoburne Bashley lies at the end of a long tree-lined drive, in a large, wooded estate inside the magical New Forest.  On site there are a wealth of outdoor and indoor facilities for all interests and ages to enjoy, from the indulgent Beauty h treatment rooms, to the 9-hole golf course plus a huge variety of woodland and craft activities for the kids.


To make sure the Park facilities are operating, maintained and presented to the highest possible standards and to strive to continually improve standards and processes aiming to strengthen customer relationships to ensure the successful growth of the Park.


Duties and Responsibilities:


*        To coordinate and prepare the parks operational revenue and capital expenditure budget

*        To implement approved budgets and control accordingly to ensure achievement of profitability target

*        To manage the park operations to the highest standards through the promotion of a consistently high quality of customer service, both to existing and potential clients, with the aim that they be regarded as both a service leader in the industry and a service provider of choice

*        To implement a continual property and grounds maintenance programme that ensures compliance with Health and Safety and other statutory requirements

*        To promote the highest level of administrative standards, both to serve clients and to support company processes and overall business effectiveness

*        To propose potential opportunities for park development and contributing to the formulation, progression, approval and implementation of such plans

*        To create a people plan to adequately resource the park to effectively service client needs and expectations and to further develop and enhance the park operation

*        To identify, recruit and motivate a team of employees and initiate development activities to enable employees to realise their potential

*        To communicate effectively with the employee team to build awareness of the Company / park business strategy and objectives and to motivate employees in the attainment of these targets

*        To adhere to Health & Safety regulations and industry requirements

*        To attend training/meetings as requested by the Company

*        To carry out all reasonable and legitimate requests from the General Manager or Management team as requested.


This is a permanent contract working 40 hours per week. The nature of our business necessitates that the successful applicant will be required to work weekends and Bank Holidays.


If you feel you have the experience and the qualities, we are looking for please apply.


The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).  A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.