Housekeeping Supervisor - Hoburne Naish

Location New Milton
Discipline: Housekeeping
Salary: Competitive
Contact name: Becky Rapson

Contact email: rebecca.rapson@hoburne.com
Job ref: 011062
Published: about 2 months ago

We would love you to join our team if you have the skills and attributes we are looking for as a Housekeeping Supervisor.

 

The successful candidate will benefit from:

 

*        Competitive pay

*        Hoburne benefits platform

*        Hoburne Team Card which includes 50% off Food and Drink

*        Free membership at Hoburne Golf Parks

*        Discounts on holidays

*        Access to our leisure facilities on all our parks

*        Enhanced Parental leave * (T & C’s apply)

*        33 working days holiday (pro-rata for part-time)

*        Access to our Employee Assistance Programme (EAP)

 

The role is to assist the Housekeeping department to ensure that all Company and privately owned accommodation is cleaned and maintained to the highest standard after each occupancy and to make sure all faults, damages or potential problems in letting accommodation are reported immediately to the appropriate person. Experience in a similar role would be preferred but not essential as training will be given. 

 

Duties and Responsibilities:

 

*        Prepare cleaning schedules and maps from departure list and mark up map.

*        Produce Cleaner rotas and availability and delegate duties to Cleaners.

*        Issue keys to Cleaners and check their safe return to Reception.

*        Prepare laundry delivery/collection lists and mark up maps as necessary.

*        Maintain cleaning stocks and issuing of cleaning materials, equipment and sundries including linen, toilet rolls and welcome packs, and arrange for any ‘top-ups’ as required as per agreed budget.

*        Ensure stock of electrical items and beds are maintained in Stock Room if necessary.

*        Handle any chemical designated for the purposes of cleaning solely for the task intended.

*        Carry out spot checks on accommodation to ensure Company high standards are met.

*        Ensure that any complaints/comments on questionnaires are rectified and are passed to the Assistant/General Manager.

*        Log any lost property, ascertaining address for return from the Office and arranging return to owner where possible.

 

You will also require the following:

 

*        A high level of inter-personal skills

*        Self-motivation and a positive attitude

*        A good telephone manner with excellent communication skills

*        The ability to demonstrate the highest level of customer service

*        A full clean Driving Licence

*        The ability to be proactive in the workplace, to solve potential problems

 

This position is offered as a full-time contract, 40 hours a week and will require weekend and Bank Holiday work. Additional hours may be required when other members of staff are away or on leave. Hours and wages to be discussed at interview.

 

If you think you have the experience, skills and attributes we are looking for, please apply.

 

The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).  A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.

HFB